IN CASE OF AN EMERGENCY

If your child or youth is in an emergency need for mental health services, please do not hesitate to contact those associations:

YSB's 24/7 Crisis Line

Within Ottawa: 613-260-2360
Outside Ottawa: 1-877-377-7775 (toll-free)

Online chat: Thursday to Sunday, 4pm-10pm

http://www.ysb.ca/ (0-18yrs old)

 

Crisis Line

Within Ottawa: 613-722-6914
Outside Ottawa: 1-866-996-0991 (toll-free)

http://www.crisisline.ca/ (16 yrs and over)

 

CHEO Emergency Department

Regional Psychiatric Emergency Services for Children and Youth at CHEO 
401 Smyth Road, Ottawa
www.cheo.on.ca/En/emergencycare (0-18 yrs old)

Emergency Departments also at the Ottawa Hospital, the Montfort Hospital, or the Queensway-Carleton Hospital.

 

Tel-Aide Outaouais
Gatineau: 819-775-3223
Ottawa: 613-741-6433
Rural Outaouais: 1-800-567-9699 (toll free)

http://www.tel-aide-outaouais.org/ 

​Parent Support:

Parents’ Lifelines of Eastern Ontario (PLEO)

613-321-3211

info@pleo.on.ca

Other ressources:

WHAT TO SAY

On the CHEO's website, to calm down the child or teenager in a crisis, they advise to:

  • Say something! Don’t be afraid of sounding clumsy

  • Be patient, compassionate, and non-judgmental

  • Ask the person how they are feeling and if they are thinking of suicide

  • If someone is suicidal, talking about suicide will not put them at greater risk

  • Really listen. Give 100% of your attention

  • Be sensitive, but direct

  • Let the person know you are concerned, and give examples of why

  • Example: “I’ve noticed that you’ve been not yourself lately, I’m concerned about you. Could we talk about it?

613-809-8616

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